At Sp5der, we value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines what information we collect, how we use it, and when it might be shared as you visit our website or make an order.

Information We Collect

Information We Collect When You Visit Our Website. When you visit our website, we may automatically collect basic information such as your IP address, browser type, device information (including unique identifiers), cookies, and information on how you used our website.

Information We Collect When You Place an Order with Us. When you place an order, we will ask for your name, email address, phone number, billing address, delivery address, and other information necessary to make a purchase payment.

How We Use Your Information

We use your information to:

We can process your orders and ship them to customers on your behalf. We’ll also handle payment processing and keep you updated with order confirmation and shipping details.

Respond to customer service requests
Prevent fraud & protect our website
Improve our website, products & services

Sharing Your Information

We may also share Necessary Information with Trusted Service Providers who assist us in processing payments, fulfilling orders, delivering packages, operating our website, or providing analytics.

We will only do this where we have a legitimate reason to believe that such disclosure would be appropriate, for example if there is an obligation under applicable laws or if it’s necessary to protect our business, our customers’ interests or our legal rights.

Cookies

We may also use other technologies such as cookies on this site which help us improve the experience of our users by remembering your preference settings, understanding how you utilise the website and enabling improvements to be made to our services.

Your Privacy Rights

You might be entitled to certain rights relating to your right to access, correction, or even deletion of your personal information depending on which jurisdiction you are based. If you would like to exercise one of these rights, you can reach out to us via the details outlined on our website here.

Data Security

We take reasonable steps to prevent unauthorized access, use, or disclosure of your Personal Information by third parties. But no online service can ever be absolutely secure.

Changes to This Policy

We may update our Privacy Policy from time to time. Changes are posted on this page.